Frequently Asked Questions
1. Why is my shipment delayed?
We appreciate your patience and apologize for any delay. While we are still fulfilling orders ontime, due to the impact of COVID-19 carriers have experienced some shipping delays. 90% of our deliveries ship via USPS and may be delayed. Keep an eye on your email for delivery updates.
2. Where is my order confirmation email?
We're sorry for the confusion with locating your order confirmation email. Sometimes the email will get sorted into another folder within your email, please check the different folders in your email.
3. Can I expedite my shipping?
Yes! We offer the following expedited shipping options:
- USPS Ground Shipping
Priority 2-3 business days
- USPS Express mail (Guaranteed in 2business days, 1 business days in most cases)
USPS Priority International mail (7-14 business days)
4. How can I pay for my order?
Allure Me Fashion currently accepts Visa, MasterCard, Discover, and American Express. We also accept payment via PayPal.
5. Can I cancel or change my order?
We begin processing orders as soon as they are placed, for this reason we are unable to cancel or make changes to orders.
6. What do I do if my order is damaged?
We are so sorry to hear that your order arrived in less than pristine condition! Please let us make it right. We will be more than happy to assist with processing a replacement order or issuing a refund. Contact email@example.com